Carlos Ballesteros
Quality Manager @Parpro, Inc. - Partners In Production
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WORK HISTORY
Quality Manager @Parpro, Inc. - Partners In Production
Santa Ana, CA, US
Contract Manufacturing company in Printed Circuits Boards Assemblies, Box Builds, andWire Harnesses for commercial, medical, and aerospace companies.Manage the Quality System & Quality Assurance with an emphasis on improvingCustomer Satisfaction by reducing defect parts to less than 500 dpmo and increasingon-time delivery to greater than 99% by creating quality plans during product ContractReview and New Product Introduction process.Activities• Manage ISO 9001, AS9100 & ISO 13485 Quality System• Schedule and lead the internal and external audits from customers andcertification companies• Supervise Configuration Management process & Documents Control forcustomer and/or internal changes• New Vendor approval and re-evaluation process• Conflict of Minerals, RoHS & REACH compliance• Monitor IPC-A-610, IPC-A-620, IPC-7711/7721 & J-STD-001 compliance• Verify Product and Process validation compliance• Effectively manage the calibration, MSA, and maintenance programs• Manage customer satisfaction through complaints and CAPA process• ITAR Company Administrator with zero non-conformance• Supervise Receiving Inspection with Zero Defects Sampling Plan• Data Analysis for weekly/monthly performance metrics review meetings andManagement Review process• New Products Contract Review and NPI approval process• ESD team leader implementation and follow up control program
EDUCATION
Universidad de Sonora
Master of Business Administration (MBA), Business Administration and Management, General
Institute of Technology of Sonora
Bachelor of Industrial Engineering, Electrical and Electronics Engineering
SKILLS
ABOUT CARLOS BALLESTEROS
Experienced Head of Quality Assurance (Product Quality Engineering, Supplier Quality Engineering, Quality Management System, NPI Quality) with a demonstrated history of working in the large and contract scale manufacturing environment. Skilled in Six Sigma DMAIC, Continuous Improvement, Process Control, Failure Mode, and Effects Analysis (FMEA).
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