Carlos Grasso
Business Director @ Capital One – Fraud & Risk | Customer Experience | Data-Driven Strategy
- Role
- Business Director at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Carlos Grasso
I lead a 10‑person team at Capital One, driving data‑powered strategies that protect customers, reduce risk, and deliver seamless banking experiences. My focus is on using analytics, technology, and cross‑functional collaboration to solve complex problems and turn insights into action — from shaping fraud strategy to redesigning processes that impact millions of customers every day.Over the past five years, I’ve managed the deposit fraud P&L, partnered with product, tech, and operations leaders, and launched initiatives that improved security and customer trust. As a people leader, I’m passionate about developing talent, inspiring innovation, and challenging teams to think bigger.I thrive at the intersection of strategy, execution, and customer experience — building solutions that are not only smarter, but better for the people who rely on them.
Experience
Business Director
Jan 2024 — Present · McLean, VA, US
Lead deposit fraud risk for consumer bank
Education
Villanova University
Bachelor of Business Administration (BBA)
2010 — 2014
The Hun School of Princeton
Post Graduate Program
2009 — 2010
The Wharton School
MBA
2016 — 2018
Skills
- Microsoft Word
- Financial Analysis
- Finance
- Research
- Interpersonal Skills
- Microsoft Office
- Analytical Skills
- Spanish
- Portuguese
- Economics
- Powerpoint
- Microsoft Excel
- Leadership
- Bloomberg Terminal
- Public Speaking
- Economic Research
- Asset Allocation
- Teamwork
- Social Media
- Creative Problem Solving
- Investments
- Business Decision Making
- Fixed Income Portfolio Management
- Management
- Financial Market Research
- Business Analysis
- Financial Accounting
- Microsoft Powerpoint
- Portfolio Management
- Asset Management
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