Carlo Poropat
Director @Hitachi Solutions America
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WORK HISTORY
Director @Hitachi Solutions America
Led a multi-million Dollar portfolio, implementing targeted account growth strategies and expanding client relationships.Achieved top CSAT scores and expanded client portfolio by an average of 50% annually through proactive upselling and cross-selling.
EDUCATION
Texas A&M University
B.B.A., Management
SKILLS
ABOUT CARLO POROPAT
Results-driven professional with over 30 years of experience building and leading successful service organizations. Expert in developing high-performing teams, sustaining employee loyalty, and delivering complex projects across North America, Europe, Asia, and Africa. Proven track record in driving growth, optimizing operations, and exceeding client expectations. Skilled in adapting strategies to diverse business environments and leading cross-cultural teams on multi-million-dollar projects.Core CompetenciesP & L Management & GrowthProfessional Services LeadershipSaaS Delivery & SalesC-Level RelationshipsGlobal Distributed LeadershipStrategy & Account ManagementEngagement & Partner Relationship ManagementProgram ManagementCustomer Satisfaction & SuccessGlobal EngagementsSales LeadershipAI LiteracyData Driven Decision MakingCapacity Forecasting & PlanningGTM PlanningCollaboration & Cultural Awareness
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