Carloalberto Fiore
Lead Coordinator Customer Relations @Audemars Piguet
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WORK HISTORY
Lead Coordinator Customer Relations @Audemars Piguet
Milan, IT
Development of a tailor made client strategy. Management of client moments (e.g birthday, anniversary) with dedicated gifting strategy. Events management: target selection and direct contact with customers for the arrangements. KPI monitoring and in depth analysis for top management. Responsible for deployment of CRM tools in the affiliate (e.g Salesforce and Digital CRM Card). Newsletter send out and target selection.
EDUCATION
Università Bocconi
Laurea specialistica in marketing management, Marketing/Marketing Management, General
SDA Bocconi
Emilux
Università Bocconi
Bachelor of Business Administration (BBA), General Management, Business/Managerial Economics
SKILLS
ABOUT CARLOALBERTO FIORE
Passionate for CRM and marketing. Lively, proactive and open mind
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