Carlo Bianco
Global Crm (Salesforce) Product Owner @Hexagon Manufacturing Intelligence
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WORK HISTORY
Global Crm (Salesforce) Product Owner @Hexagon Manufacturing Intelligence
Responsible for gathering requirements and developing solutions to drive sales productivity and growth through both marketing/sales workflow improvements in Salesforce and integration with other tools such as Pardot and CPQ. Working with internal commercial teams across different business units and regions within Hexagon Manufacturing Intelligence to drive adoption of delivered functionality and to evaluate the effect of change. Supporting to develop and deliver projects and programmes of work including optimisation, consolidation and master data alignment according to HMI’s strategic objectives. Working across the whole of the marketing/sales/service lifecycle to shape and manage the CRM roadmap for over internal users.
EDUCATION
The University of Sheffield
MEng, Mechanical Engineering
ABOUT CARLO BIANCO
Experienced sales operations professional with a keen interest in continual process improvement to achieve effective processes and deliver value to marketing/sales teams using Salesforce CRM. Demonstrated history of achievements working in commercial and consultancy related roles within various industries across different regions (EMEA, APAC, Americas). Skilled in Salesforce implementation, Business Process planning and Sales Analytics methods. Achieved a total of 8 Salesforce certifications including Business Analyst, Sales Cloud consultant, Pardot consultant and CPQ Specialist. Over 650 badges and 7 super badges completed on Salesforce Trailhead. Previous experience in Engineering Consultancy and Project Management within customer facing roles, which is now applied in the planning and development of innovative solutions for business activities using Salesforce.
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