Carl Lai
Customer Success at Fireblocks
- Role
- Customer Success Manager (Scale) at Fireblocks
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Success Manager (Scale)
Jan 2025 — Present · New York, NY, US
Education
University of Nevada, Reno
Bachelor’s Degree, Biochemistry and Molecular Biology
2012 — 2016
Ed W. Clark High School
High School, The Academy of Mathematics, Science and Applied Technology (A.M.S.A.T.)
2008 — 2012
Skills
- Research
- Salesforce.com
- Customer Relationship Management (Crm)
- Public Speaking
- Microsoft Excel
- Microsoft Office
- Sales
- Project Management
- Customer Service
- Management
- Leadership
- Strategic Planning
- Social Media
- Cold Calling
- Business Development
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