Carl R. Jarrett

About Carl R. Jarrett

Senior IT Management Professional and United States Army Veteran with a proven history of managing large, complex, and multi-million dollar clients supporting national and international programs. A passionate leader focused on improving productivity, efficiency, and profitability through process excellence, team performance, and exemplary customer service. Recognized for exceptional interpersonal skills that create cultures of engagement and commitment with staff, customers, and business partners. Program, Project, and Client Management – Extensive background managing commercial contracts, government programs, large projects, and customer relationships. This includes developing and managing enterprise level hardware/software design projects, infrastructure modernization projects, IaaS/SaaS, and Cloud migrations. Directed multiple high-value programs and a large book of business in various markets including; Legal, Professional Services, Associations, Non-Profits, U.S. House of Representatives, and U.S. Government Agencies. Process Transformation – Ability to quickly analyze and identify strength/ weakness in organizations that can be enhanced or improved by developing effective solutions to align with Process and Project Management, Agile, and ITIL Best Practices. Systematically planned and implemented organizational transformations to improve productivity, efficiency, and a reduction in costs. Managed IT Services, On-Premises, Hosted, Hybrid, IaaS, SaaS and Cloud Solutions – Broad experience in Managed IT Services including; Legacy Infrastructure, Cloud Services, Hybrid Solutions, SaaS, IaaS, Software Development, Systems Integration, and multiple hardware/software platforms.

Experience

1. Director of Operations

   DNI (Delaware Nation Industries)

   Apr 2019 — Present · Washington, DC, US

   Senior business leader overseeing regional operations and a portfolio of high value government contracts in the DC, Maryland, and Virginia area- Improve services and operational efficiencies on portfolio of programs by leading Program Managers and staff- Responsible for budget, financials, planning, scheduling, and quality of work performed on programs by staff throughout the region- Provide leadership and motivation for team members, ensuring quality support and meeting project deadlines ahead of schedule- Develop and mentor managers to promote professional growth while ensuring a continued focus on quality and customer service.

Education

• Averett University

  Bachelor of Business Administration (BBA), Management

  1991 — 1993

• Averett University

  Master of Business Administration (M.B.A.), Management

  1993 — 1995

• Dale Carnegie Leadership Management

  Leadership

  1993 — 1995

Skills

• Professional Services
• Customer Service
• Sharepoint
• Software as a Service (Saas)
• Multi-Site Operations
• IT Strategy
• Program Management
• Procurement
• P&L Management
• Acquisition Integration
• Microsoft Office
• Project Management
• Strategic Planning
• Cloud Computing
• Leadership
• P&L Responsibility
• IT Management
• Turn Around Management
• Networking
• Disaster Recovery
• Vendor Management
• Military
• Start-Ups
• Government Contracting
• Process Improvement
• Business Strategy
• Organizational Structure
• Sales & Marketing Support
• Crm
• Data Center
• Vendor Relationships
• Integration
• Executive Management
• Strategic Partnerships
• Government
• Enterprise Software
• Strategy
• Sales Management
• Management
• Team Building