Carl Hearn
Head of Technology - Architecture & Security @TUI
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WORK HISTORY
Head of Technology - Architecture & Security @TUI
Raunds, GB
EDUCATION
Croft
Diploma, Management Studies
Peak Training
ISEB, Business Development Analysis
QA
BCS Certificate in Solution Architecture
The Open University
Data Computing and Information
QA
AWS Technical Essentials
QA
TOGAF 9.1 Certified
SKILLS
ABOUT CARL HEARN
Pragmatic & Strategic technology leader | 25+ Years in the Aviation IndustryI’m a pragmatic, strategic technology leader with experience shaping enterprise architecture and platforms in complex, safety‑critical aviation environments.As Head of Architecture & Security at TUI, I lead technology transformation by building resilient, interoperable technology platforms that support global operations and stand up to real‑world delivery pressures.I focus on ensuring technology decisions create clear business value — improving operational reliability, enabling change at pace, and ultimately delivering better, more dependable outcomes for customers and colleagues.My approach is grounded and people‑focused, with a strong emphasis on clarity, collaboration, and outcomes over theory. I work closely with engineering, operations, product, and senior stakeholders to turn strategy into practical, deliverable change.I believe strong leadership combines clarity, collaboration, and trust to help teams deliver safe, resilient technology that customers and colleagues can rely on.My areas of focus include:Enterprise & domain architecture — designing platforms that scale, integrate, and remain adaptable over timeTechnology transformation — modernising legacy landscapes and enabling sustainable changeResilience & reliability — ensuring systems perform under real operational pressureSecurity by design — embedding security as a natural part of good architecture and deliveryCloud & platform strategy — enabling teams through well‑designed, reusable foundationsLeadership & team development — building strong, empowered teams with clear direction
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