Carletta Newton
Client Services Representative @Humana
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WORK HISTORY
Client Services Representative @Humana
Customer service specialist with 5+ years of experience in the industry Demonstrated the ability to handle high-stress-volume customer interactions with professionalism and empathyStrong problem-solving skills, with a proven record of successfully resolving customer issues and complaints Proficient in multiple customer service platforms, including life chat, phone and emailAdept at using customer service software and CRM systems to track and prioritize customer inquiries. Excellent communication skills with the ability to build strong relationships with customers and team members.Committed to continuous learning and personal development, with a desire to exceed customer expectations and drive. Business growth.
EDUCATION
Capella University
Bachelor's degree
ABOUT CARLETTA NEWTON
Hello, LinkedIn community! I’m Carletta Newton, a committed IT professional…
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