Carlens Josaphat
Senior Programmer Analyst @NextEra Energy, Inc.
Signup · Get unlimited contacts
WORK HISTORY
Senior Programmer Analyst @NextEra Energy, Inc.
Juno Beach, FL, US
Lead end-to-end IVR development, from requirements and design to deployment and optimization.Manage project timelines, resources, and stakeholders to ensure on-time delivery of IVR initiatives.Mentor junior analysts on IVR best practices, code quality, and Agile methodologies.Act as technical point of contact, translating business needs into technical specs and project plans.
EDUCATION
Western Governors University
Master, Business Administration
Florida Atlantic University
Bachelor of Science, Computer Science
Florida Atlantic University
Bachelor of Science - BS, Computer Engineering
Palm Beach State College
Associate of Arts - AA, General Studies
ABOUT CARLENS JOSAPHAT
Experienced Senior IT professional with a strong background in software development, digital channels, and business analysis. Currently serving as a Senior Programmer Analyst at NextEra Energy where I leverage my technical expertise and MBA to drive innovation in digital strategy and customer engagement. Passionate about applying agile methodologies and collaborating with cross-functional teams to deliver impactful technology solutions.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.