Carlene Gonzalez Brown

About Carlene Gonzalez Brown

Dynamic senior program manager with proven expertise in scaling multi-million-dollar initiatives across global operations. Demonstrated track record of driving technological innovation and operational excellence, resulting in $250M+ in annual cost savings and significant efficiency improvements across international markets. Adept at building and leading high-performing cross-functional teams, establishing Centers of Excellence, and implementing data-driven solutions that transform business operations. Combines strategic vision with tactical execution to deliver complex programs that consistently exceed organizational objectives. MBA graduate of EDHEC Business School, leveraging strong business acumen and financial expertise to drive sustainable growth and operational innovation.

Experience

1. On-site Program Manager

   Amazon

   Jun 2022 — Present

   Execute Live Order Testing (LOT) to simulate the entire end-to-end product process of a live A Amazon Fulfillment Center in order to identify defects prior to building turnover.• Provide Senior leadership with pivot planning decisions based on building readiness, utilizing holistic testing results.• Utilize real-time data for continuous improvement initiatives, optimizing standards and network best practices for future launches.• Planned, coordinated, and introduced the LOT process to a new site type (TNS) within Amazon. Oversaw the testing of 3 new TNS launches, achieving 100% to testing plan for all sites.• Responsible for saving over hours of lost productivity among 5 different sites, resulting in an annualized cost savings of over $2.1 million. • Developed and standardized a new process improvement initiative for TNS launches.• Responsible for coordinating and executing Live Order Testing’s first expansion into an international market (Canada).

Education

• University of Strasbourg

  International Exchange Program, Business in Europe

  2016 — 2016

• EDHEC Business School

  Master of Business Administration - MBA, Global Finance

• Florida State University

  Bachelor’s Degree, Marketing

  2012 — 2016

Skills

• Time Management
• Outstanding Interpersonal Communication Skills
• Public Speaking
• Bilingual-English/Spanish
• Facebook
• Customer Service
• Spanish
• Microsoft Office
• Interpretation
• Teamwork
• Research
• Powerpoint
• Microsoft Excel
• Leadership
• Social Networking
• Microsoft Word
• Event Planning
• Social Media