Carlene Riccelli
Director, Customer Success Account Management at Microsoft
- Role
- Director of Customer Success Account Management at Microsoft
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Director of Customer Success Account Management
Dec 2021 — Present · US
Education
Florida Atlantic University
Master of Science - MS, Computer Science
2003 — 2005
Skills
- Process Improvement
- Management
- Storage Area Networks
- Cmmi
- Data Center
- Project Portfolio Management
- Customer Service
- Network Infrastructure
- Process Consulting
- Requirements Analysis
- IT Strategy
- Invoicing
- Planning
- Billing
- Contract Negotiation
- IT Infrastructure Management
- Software Development Life Cycle (Sdlc)
- Project Management Office (Pmo)
- Pmo
- Pmp
- Leadership
- Sdlc
- Vendor Management
- Storage Architecture
- Cross-Functional Team Leadership
- Customer Relations
- Project Planning
- Business Process Improvement
- Strategy
- E-Commerce
- Telecommunications
- Program Management
- Software Project Management
- Project Management
- Itil
- Consulting
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