Carl Duncan

Strategic Program Manager | Leading Cross-Functional Technology Initiatives that Drive Innovation, Efficiency & Growth | MBA | Agile

Role
Manager - Agile Program Lead at Eli Lilly and Company
Location
Indianapolis, IN, US
LinkedIn followers
500 followers

About Carl Duncan

Bachelor of Science in Economics and Information Systems and an MBA, with 10+ years…

Experience

  1. Manager - Agile Program Lead

    Eli Lilly and Company

    Oct 2022 — Present · Indianapolis, IN, US

    As Agile Program Lead, served as a central liaison within the Customer Support Program (CSP) and across various programs, and supporting functions to ensure the successful delivery of innovative product and platform releases. Coordinated closely with Product Owners, Business Leads, and Technical Teams to drive alignment, governance, and execution. Oversaw release planning, delivery tracking, and budget coordination, while coaching teams on Agile practices and fostering continuous improvement. Partnered with leadership to evolve CSP frameworks, streamline communication, and remove impediments to delivery across global initiatives.Led a team of six Scrum Masters as part of the SAFe transformation, designed to optimize Agile ceremonies and processes resulting in improved cross-team coordination, accelerated delivery, enhanced execution, and consistent metrics reporting across the broader program portfolio.Oversaw quarterly releases and five critical CSP product launches, ensuring on-time delivery, regulatory compliance, and market readiness resulting in winning an internal award for improving the overall customer experience.Simplified processes in partnership with Development, Quality, and Testing teams, saving ~30% time per deployment and improving overall speed-to-market.Conducted cross-functional assessments for adverse event product complaints using a risk-based approach to identify and prioritize critical data and process gaps, resulting in improved alignment of efforts and ensuring compliance with quality standards.

Education

  • Butler University - Lacy School of Business

    Master of Business Administration - MBA, Organizational Leadership

  • Butler University

    Bachelor's degree, Management Information Systems, Economics

    2010 — 2014

  • Butler University

    Bachelors of Science, Economics and Management Information Systems

    2010 — 2014

Skills

  • Public Speaking
  • Microsoft Office
  • Teamwork
  • Higher Education
  • Social Media
  • Data Networks
  • Event Planning
  • Data Analysis
  • Oracle Sql Developer
  • Access
  • Microsoft Word
  • Powerpoint
  • Microsoft Excel
  • Facebook
  • Research

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Carl Duncan — Manager - Agile Program Lead at Eli Lilly and Company in Indianapolis, IN, US | Unifers