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Carl Broadbridge
Chief Operating Officer @humm group
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WORK HISTORY
Chief Operating Officer @humm group
Sydney, AU
hummgroup is a diversified financial services group offering buy now pay later, credit cards, and business financing products designed around the core needs of today\'s shoppers, retailers, and small and medium enterprises.In the role of Chief Operating Officer, I own the performance of the end-to-end operational processes of the organisation, identifying and driving the execution of strategic improvement initiatives across the business.My responsibilities include; • Governing the end-to-end operational processes of the business • Identifying and investigating opportunities for business process improvement to realise efficiencies in operational performance and cost• Successfully executing a portfolio of strategic improvement projects and realizing the committed organizational benefits• Developing and maintaining strong relationships with multiple teams at multiple layers of the organization that result in more aligned operations and change activity• Evaluating, negotiating and governing robust commercial agreements with external parties that improve organizational value by creating incentivized win-win outcomes for both parties• Driving and communicating change across the organization to increase the rate and success of change activity.• Directly managing process operational risks by creating and perpetuating an environment of continuous process control to ensure compliance with the Board’s risk appetite, industry standards and regulatory requirements.
EDUCATION
Victoria University of Wellington
BCA
Victoria University of Wellington
MBA
ABOUT CARL BROADBRIDGE
As an outcomes-driven, strategic and collaborative technology and operations executive with excellent leadership skills, I am passionate about creating focused, efficient and engaged teams. Having worked within retail, telecommunications and financial organisations in five countries, and managed global teams of up to 600 people, I have held financial responsibility for a $120m operational expenditure budget, governed a $1.14 billion capital budget, owned a successful $200m cost reduction initiative and directly managed projects up to $3m in size. I am currently the Chief Operating Officer at Hummgroup, where I am responsible for positioning the business for the future by optimising our technology systems, business operational practices and external partner relationships to drive more efficient and scalable customer-focused outcomes. CORE COMPETENCIES: • An accomplished technology and operations executive with extensive experience within large, complex settings • A supportive leader who guides organisations across multiple geographies and corporate cultures • Creates high performing, engaged teams which thrive through significant transformation • Implements and operates governance and operational processes to manage business operations, technology and risk • Creates robust strategic plans and drives change to optimise operational performance • Commercially astute with the ability to manage financial performance to maximise budgets • Builds strong relationships with a range of stakeholders whilst displaying cultural sensitivity
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