Carl Boustani
Strategy & Data Analytics Manager @TELUS
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WORK HISTORY
Strategy & Data Analytics Manager @TELUS
Montreal, CA
Lead and manage cross-functional technology strategies and budgets, overseeing projects which resulted in winning awards for Canada\'s #1 wireless network and customer experience.• Embed data monetization, analytics and intelligence into business strategy to maximize revenue and improve customer experience, while saving on OPEX.• Apply machine learning and geospatial analytics to predict ROI of capital investments with 90% accuracy• Employ marketing tactics to maintain industry-leading customer retention rates below 1%.• Increased organizational efficiency through end to end robotic process and automating custom KPI dashboards.• Normalize infrastructure to shortlist the best candidates for 5G deployment using Alteryx, SQL & Python.
EDUCATION
Concordia University
Bachelor of Engineering (B.Eng.), Electrical, Electronics and TeleCommunications Engineering
SKILLS
ABOUT CARL BOUSTANI
Data & Analytics leader with 13+ years of experience driving enterprise transformation, building advanced analytics capabilities, and enabling data-driven decision-making across large-scale organizations. Proven track record of shaping analytics strategy, developing KPI frameworks, and delivering AI-driven solutions that generate measurable business value, including influencing $500M+ investment decisions. Experienced in leading cross-functional teams, translating complex data into executive insights, and acting as a strategic advisor to senior stakeholders across marketing, finance, and operations. Passionate about building scalable data and analytics capabilities, driving innovation, and enabling organizations to unlock the full value of data.
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