Carl B.

Customer Success Manager @Virgin Media O2 Business

Chester, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2024 — Present

Customer Success Manager @Virgin Media O2 Business

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EDUCATION

2001 — 2003

Capenhurst Technology Centre

National Diploma, Engineering Technology, General

SKILLS

B2b Marketing StrategyHosted ServicesTeam ManagementNetworkingUnified CommunicationsBusiness Relationship ManagementVoipManagementTeam BuildingTeam LeadershipTelecommunicationsB2b MarketingSip TrunkingMicrosoft OfficeSalesMultiprotocol Label Switching (Mpls)Small Business Financial ManagementAccount ManagementSolution SellingVoice Over Ip (Voip)Key Account ManagementCustomer RetentionCustomer ServiceCustomer AcquisitionDirect SalesPeople ManagementDjMicrosoft ExcelStrategyCustomer SatisfactionNew Business DevelopmentAsset ManagmentManaged ServicesMplsTelephonyBusiness-to-Business (B2b)Personal DevelopmentPeople DevelopmentCorporate FinanceBusiness Development

ABOUT CARL B.

A highly motivated, passionate and responsible individual with excellent leadership, mentoring and sales skills. A proven track record in sales and leading a highly successful team by over-achieving set targets. A true team player and a successful cross-functional collaborator building key internal stakeholder and strong customer relationships. A good communicator at all levels and enjoys meeting and overcoming challenges. Remains professional in all situations, embraces change as a positive step to develop, works independently and as a team to the highest standard required.

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