Carla R. Messer

About Carla R. Messer

As the Chief Results Officer of my own management consulting firm, I have been helping organizations solve their most pressing business problems for more than 25 years. I have interdisciplinary experience spanning sales management, marketing, HR, and operations, with extensive experience maximizing talent investments for profitability. I have led projects in innovative technology solutions, agency mergers, sales training, and hiring processes, resulting in improved efficiency, performance, and growth for my clients. I am also the President of the Board at Hope House Rescue Mission, a non-profit organization that serves more than 450 homeless people annually with shelter, food, clothing, and life skills. I have spearheaded fundraising campaigns, facility expansions, service delivery reorganizations, and community partnerships, resulting in reduced recidivism, increased positive housing outcomes, and enhanced quality of life for the people we serve. I was an assistant professor at a regional campus of Indiana University for 20 years before my satellite campus closed due to low enrollment. I taught courses in business; leadership, management, ethics, and entrepreneurship. I coached more than 150 student groups on start-up businesses. I hold a PhD in Ethical and Creative Leadership from The Union Institute and University, and an MBA in Business from The Ohio State University. I have a passion for facilitating learning, unleashing potential, and making a difference in teams and organizations. I use talent analytics to help business leaders make better decisions.

Experience

1. Assistant Professor, School of Business and Economics

   Indiana University East

   Aug 2004 — Present · Richmond and Lawrenceburg, IN

   Facilitate business courses in an innovative bachelor’s degree program designed to promote entrepreneurship and improve the economic condition of SE Indiana. Created 8-hour courses in human resources, ethics, leadership, international business, and marketing and delivered them on Saturdays to working adults. Designed experiential learning activities and facilitated conversations with area professionals to highlight perspectives from the field. Evaluated and given constructive feedback on more than 100 start-up business plans; the program achieved a 96% graduation rate. Courses Designed and Taughto BUS Z301 Organizational Behavior and Leadership 3 credits – Taught face-to-faceo BUS W301 Management and Organizational Theory 3 credits –Taught face-to-faceo BUS D301 Introduction to International Business 3 credits—Taught face-to-faceo BUS M301 Introduction to Marketing Management 3 credits—Taught face-to-faceo BUS Z440 Human Resource Management 3 credits—Taught face-to-faceo BUS J404 Business in Society (Ethics) 3 credits—Taught face-to-faceo BUS W480 I Professional Practices in Management 2 credits onlineo BUS W480 II Professional Practices in Management 2 credits onlineo BUS W480 Professional Practices in Management 2 credits onlineo BUS W480 IV Professional Practices in Management 2 credits onlineo BUSE M550 Leadership and Motivation 3 credits onlineo BUSE M557 Contemporary Ethics 3 credits online•Indiana University Mack Center Fellowship Award and Grant 2022•Indiana University East Community Engagement Award 2020• Incorporated Transparency in Learning & Teaching (TILT) practices into more than 100 assignments. to eliminate bias and improve outcomes.• Helen Lees Teaching Award Nominee 2015• Completion of Quality Matters - Applying the QM Rubric, 5th Edition 10/2/2015.

Education

• Western Michigan University

  Bachelor of Arts (B.A.), Communication

  1986 — 1988

• The Ohio State University Fisher College of Business

  Master of Business Administration (M.B.A.), Business

  2001 — 2002

• Ludington High School

  High School Diploma, College Prep

  1980 — 1984

• Union Institute & University

  Doctor of Philosophy (PhD), Ethical & Creative Leadership

  2011 — 2016

• Western Michigan University

  Master of Arts, Communication; Training & Development

  1990 — 1992