Carla Ruffin
- Role
- L & d Program Lead at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Carla Ruffin
For the past ten years, I\'ve dedicated my career to building robust compliance and ethics…
Experience
L & d Program Lead
Nov 2018 — Present
Provide oversight of the training program within the Office of Corporate Integrity under Risk Management with a strategic vision to drive process improvements, increase transparency, decrease delivery times, and enhance the quality of KSAs within the Corporate Integrity L&D Program.
Skills
- Team Building
- Employee Training
- Presentation Preparation
- Public Speaking
- Staff Development
- Training & Development
- Quality Assurance
- Customer Service
- Project Planning
- Presentation Development
- Leadership
- Peer Mentoring
- Policy
- Personal Development
- Analysis
- Training Delivery
- Microsoft Office
- Organizational Development
- Healthcare
- Instructor-Led Training
- Supervisory Skills
- Team Mentoring
- Coaching
- Personnel Development
- Addie Model
- Kirkpatrick Learning Model
- Management
- Program Management
- Training
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