Carla D.

About Carla D.

I am a higher education and workforce development professional with over 20 years of…

Experience

1. Life Coach Training Consultant

   Goodwill Columbus

   Jan 1996 — Present · Columbus, OH, US

   Devising and executing workshops, seminars, and special programs for academic institutions and non-profits throughout the United States; streamlining project/event management by implementing records management solutions; and improving service delivery by training individuals and groups on computer use and software programs.• Facilitating career transition workshops and presentations; providing exceptional customer service to assess client needs; and independently assessing training needs for clients.• Conducting research and best practices to enhance training; planning, scheduling, coordinating, and delivering training sessions; and maintaining records and creating.• Devise and execute engagement strategies to initiate workshops, seminars, and special programs for not-for-profit agencies and academic institutions throughout the United States. • Evaluate student/market demands to develop content and messaging tailored to specific audiences. Conduct in-depth client training sessions on leadership development. Serve as a special event coordinator to ensure seamless event delivery.Key Achievements:• Implemented robust records management solution to streamline project/event management and support.• Aided in the development and launch of the Student Ambassador Program.• Trained individuals and groups on computer use and software programs for better functionality.

Education

• Southern Illinois University, Carbondale

  M.S.Ed.

  1997 — 2001

• Washburn University

  Bachelor of Arts

  1989 — 1997

• Western Illinois University

  Instructional Design and Technology

  2001 — 2003