Carla J.

Store Manager @Guess?, LLC.

Ensure that the sales team receives appropriate customer service and engagement training. • Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills. • Partner with Sales Manager to manage, coach, and develop retail sales team • Ensure that the sales team receives appropriate customer service and engagement training. • Creates a high energy, sales and service focused environment • Generate and manage employee schedule for sales associates to ensure optimal efficiency • Drive sales and profitability through customer satisfaction and report analysis * decrease and implement policy and procedures to maintain Shrink at company standards Operations management Human Resources