Carla H.

Associate Director @Ppd

Wilmington, NC, US

o Develops and maintains strategic site and network relationships to enable industry leadership in Sites and patient access.o Manages effective operations and relationships with strategic sites and networks regionally.o Collaborates with colleagues to ensure understanding of site and patient access capabilities and future needs.o Participates in compliance initiatives to reduce regulatory risk and support investigator relationship management.o Conducts periodic analysis of site and network performance to ensure continued value.o Identifies and addresses gaps in site and patient strategy, working with leadership to provide differentiated offerings.o Provides subject matter expertise on preferred networks and sites.o Develops site and patient strategy leveraging network capabilities for differentiation in patient delivery.o Monitors workload and performance metrics, reporting monthly metrics and analysis.o Provides leadership and support to quality initiatives targeting key risk areas.o Establishes a collaborative work environment and builds effective teams.o Participates in global and cross-functional initiatives and process improvement projects.o Reviews department processes, training, and SOPs to improve service and efficiency.o Leads relationships with specific networks/sites to ensure continued value.o Attends global conferences to develop relationships and secure new business opportunities.o Provides high-level support for Request for Proposal and Bid Defense Meetings.o Collaborates on pre and post award Process Workstream development and implementation.

Stephen F. Austin State University

BBA