Carla Smith

Head Program Instructor - Negotiation Strategies @Yale School of Management

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Head Program Instructor - Negotiation Strategies @Yale School of Management

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GB

Leads course delivery, mentors assessor, ensures content quality and drives participants success through expert teaching and team leadership

EDUCATION

2012 — 2016

Birkbeck, University of London

Bachelor’s Degree, Business Psychology (HON)

2017 — 2018

UCL

Master's degree, Industrial and Organizational Psychology

SKILLS

Management DevelopmentOrganization SkillsStrategyPerformance ManagementCrmEmotional IntelligenceTraining DeliveryPsychometricsBusiness DevelopmentProgram ManagementExecutive DevelopmentConsultingLeadershipTrainingOrganizational DesignPeople DevelopmentCulture ChangePersonal DevelopmentEntrepreneurshipCustomer ServiceClient RelationsChange ManagementMbtiEmployee EngagementStakeholder ManagementManagementManagement ConsultingCustomer Relationship Management (Crm)CoachingHuman ResourcesExecutive CoachingTalent ManagementOrganisational LeadershipOrganizational DevelopmentLeadership DevelopmentProject ManagementBusiness Strategy

ABOUT CARLA SMITH

Strategic and people-centric Leadership Development Consultant, Business Psychologist and Coach with 15+ years’ experience designing, facilitating and delivering transformative leadership and learning solutions for organisations globally. I partner with leaders, teams and executives to cultivate the mindset, skills and behaviours essential for thriving in complex, dynamic business environments. My work blends psychological insight, instructional design, behavioural science and coaching to help individuals and organisations unlock potential, advance performance and foster cultures where people flourish.Core Expertise:Leadership Development & CoachingOrganisational Psychology & Behavioural ScienceLearning Experience & DesignPerformance & Talent DevelopmentChange Leadership & Culture TransformationPsychometric Assessment Virtual & Hybrid Learning DeliveryPersonal Development & Growth Mindset Cultivation

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Carla Smith — Head Program Instructor - Negotiation Strategies at Yale School of Management in London, GB | Unifers