Carla de Velasco
Team Lead - Customer Success Manager @S&P Global
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WORK HISTORY
Team Lead - Customer Success Manager @S&P Global
Led the Customer Success Management team for Southern Europe and the DACH region, ensuring client satisfaction and retention. • Developed and executed strategies for Credit Risk Pricing Products within the EMEA market, enhancing product offerings. • Collaborated with cross-functional teams to drive customer success initiatives, fostering a culture of excellence.
EDUCATION
Boston University
Bachelor's degree, Economics
Harvard Business School Online
Other; Certificate in Design Thinking and Innovation
Boston University
Bachelor's degree, International Relations and Affairs
Imperial Business School
Master of Science - MS, Business/Managerial Economics
Colegio Alemán Alexander von Humboldt, A. C.
Deutsches Abitur
SKILLS
ABOUT CARLA DE VELASCO
Carla is a curious and hard-working individual with an avid interest in Finance, Economics and Geopolitics, and the interdependency of the three. She also has a growing interest in ESG and the road to Net Zero.Most of her diversified experience is within the technology industry with focus on the financial markets (FinTech), having worked at some of the industries leaders and now at S&P Global. Most of her experience lies within fixed income.German, Spanish and English speaker.Avid Formula 1 fan, baker and traveler.Msc Economics & Strategy for Business graduate with Merit from Imperial College Business School. Graduated in May 2018 with a double major in Economics and International Relations.
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