Carl Storey
Head of Digital HR and Finance @Abcam
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WORK HISTORY
Head of Digital HR and Finance @Abcam
I lead a dedicated team focused on delivering and optimising digital systems across HR and Finance, ensuring our platforms support strategic goals and operational excellence. My role blends leadership, innovation, and hands-on delivery to enhance user experience, data integrity, and process efficiency.A key part of my remit is the ongoing ownership and evolution of the ServiceNow ITSM platform, which I’ve led and supported for over 8 years—from initial implementation to continuous improvement. ServiceNow remains central to our enterprise service delivery, enabling streamlined operations and enhanced self-service across the organisation.Beyond HR and Finance, I also support digital solutions for other enterprise functions (excluding Supply Chain & Manufacturing), including Legal, Workplace, and other corporate teams—driving service improvement, operational alignment, and cross-functional collaboration.Committed to building scalable, people-centric systems that empower teams and support continuous improvement across the organisation.
EDUCATION
University of Hertfordshire
Computer Science
SKILLS
ABOUT CARL STOREY
Experienced Digital and IT leader with a broad background spanning IT operations, product management, service delivery, and enterprise systems. Currently Head of Digital HR and Finance at Abcam, where I lead cross-functional teams to deliver scalable, user-centric digital solutions across HR, Finance, and other enterprise functions including Legal and Workplace.A key part of my career has been the ownership and evolution of the ServiceNow ITSM platform, which I’ve led for over 8 years—from initial implementation to ongoing optimisation. ServiceNow remains central to our enterprise service delivery and a cornerstone of my day-to-day leadership.With a strong foundation in technical delivery and a proven track record of leading complex transformation projects, I bring a generalist mindset and a collaborative approach to solving business challenges through technology.
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