Carl Smith
Head of Information Technology @Lookers Motor Group Limited
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WORK HISTORY
Head of Information Technology @Lookers Motor Group Limited
Manchester, GB
EDUCATION
Liverpool John Moores University
Information Technology
ABOUT CARL SMITH
An experienced IT Service Manager with a proven track record in Service Delivery, Project Management, Stakeholder Relations/Delivery, High Level architecture and Cloud vs On Site Strategy, Implementation, and Support. Working in the IT Service industry for over 15 years, I excel in fast paced, demanding environments when supporting Telecoms/IT Services and large, high risk projects across multiple platforms and sites. A wide range of skills and experience have been gained in: Diverse Team and Stakeholder Management / Technical budgeting / Third Party Vendor support and relations / Contact Centre, Workforce & PBX Management / Mobile Device Management / Service Desk Management / Business Continuity / Crisis Management / Change Control / Site Acquisition & Decommission / Structured cabling / WAN SIP ISDN TV AV and Digital Signage Implementation & Migration / Large, and often, High Risk, IT Project Management
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