Carl Parisi
Senior Customer Success Manager at Kentik | Customer retention and growth
- Role
- Senior Customer Success Manager at Kentik
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Carl Parisi
Ultra customer-focused SaaS professional with extensive experience spanning sales, customer support, account management and customer success. Extremely detail oriented, with strong ability to multi-task and balance several ongoing projects and tasks. Accomplished and integrity-driven leader who is a self-starter and a team player. A proven track record of leveraging both technical and business knowledge to support customers across a wide variety of industries. Successfully utilize and implement various technologies including Salesforce, Gainsight, JIRA, Confluence, and Zendesk.
Experience
Senior Customer Success Manager
Jun 2025 — Present · San Francisco, CA, US
Education
University of San Diego
Bachelors, Business Administration
1993 — 1997
Skills
- Marketing
- Sales
- Account Management
- Public Speaking
- Customer Relationship Management (Crm)
- Training
- New Business Development
- B2b
- Product Development
- Sales Management
- Strategic Planning
- Team Building
- Crm
- Salesforce.com
- Sales Operations
- Customer Service
- Event Planning
- Social Media
- Negotiation
- Direct Sales
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