Carl Knickerbocker
- Role
- Leadership Development Consultant at Eca Business Alliance, Llc
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Experience
Leadership Development Consultant
Apr 2014 — Present · Buffalo/Niagara, NY, US
Over 2 years, initiated and led a dramatic transformation that elevated the company to 10%+ net operating profit (2x the industry average) and an unprecedented level of operational efficiency. Key initiatives:• TECHNOLOGY: Automated time entry system and deployed a custom inventory, quoting, and purchasing ERP system.• TALENT MANAGEMENT: Partnered with University of Alberta to create an internship program and hire top engineering graduate students. Refined hiring practices and revitalized company culture to improve accountability and retention at all levels of the organization.• FINANCIAL MANAGEMENT: Developed and implemented financial metrics and provided weekly reports to senior management. • PROCESS IMPROVEMENTS: Introduced multiple process improvements across project management, accounts receivable, and cash management to strengthen efficiency and profitability of operations.
Education
National Defense University
CIO Certification, IT Management
1998 — 2001
Canisius University
BA, Psychology
1977 — 1981
University of Maryland Global Campus
MS, Telecommunications Management
1998 — 2000
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