Carl-Hugo Mellander
Senior Manager Quality Warranty Production Quality @Hanon Systems
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WORK HISTORY
Senior Manager Quality Warranty Production Quality @Hanon Systems
Frankfurt am Main, DE
With more than 30 years in the automotive industry, I have worked across engineering, manufacturing, customer quality, and global warranty leadership.My background started in engineering, including hands-on development work and patented solutions. Over time, my focus shifted toward understanding and resolving complex quality and warranty challenges — especially where technical, commercial, and customer realities meet.I am particularly driven by identifying true root causes and ensuring that solutions are not only implemented, but sustained across the organization. This includes building structures, processes, and teams that continue to perform long after individual issues are resolved.In my current role, I have built a global warranty organization across more than 50 production sites and contributed to significant improvements, including reducing warranty costs by 50% year-over-year. I have also managed situations with substantial financial exposure, including global recalls, where structured analysis and cross-functional alignment were critical.I have worked closely with engineering, operations, commercial, and legal teams, particularly in complex warranty cases where technical understanding and clear communication are essential for successful outcomes.As a leader, I believe in open communication, direct and fact-based feedback, and creating an environment built on trust and accountability. I value diverse teams and perspectives, and I am committed to maintaining a professional environment where people can perform, develop, and contribute.I am motivated by roles where quality and warranty are not seen as support functions, but as key drivers of performance, customer trust, and long-term success.
EDUCATION
Polhems Technical Institute
Engineer, Mechanical
SKILLS
ABOUT CARL-HUGO MELLANDER
With more than 30 years in the automotive industry, I have worked across engineering, manufacturing, customer quality, and global warranty leadership.My background started in engineering, including hands-on development work and patented solutions. Over time, my focus shifted toward understanding and resolving complex quality and warranty challenges — especially where technical, commercial, and customer realities meet.I am particularly driven by identifying true root causes and ensuring that solutions are not only implemented, but sustained across the organization. This includes building structures, processes, and teams that continue to perform long after individual issues are resolved.In my current role, I have built a global warranty organization across more than 50 production sites and contributed to significant improvements, including reducing warranty costs by 50% year-over-year. I have also managed situations with substantial financial exposure, including global recalls, where structured analysis and cross-functional alignment were critical.I have worked closely with engineering, operations, commercial, and legal teams, particularly in complex warranty cases where technical understanding and clear communication are essential for successful outcomes.As a leader, I believe in open communication, direct and fact-based feedback, and creating an environment built on trust and accountability. I value diverse teams and perspectives, and I am committed to maintaining a professional environment where people can perform, develop, and contribute.I am motivated by roles where quality and warranty are not seen as support functions, but as key drivers of performance, customer trust, and long-term success.
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