Carl Faulk
Senior Business Analyst, Global Claims Operations @AIG
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WORK HISTORY
Senior Business Analyst, Global Claims Operations @AIG
Atlanta, GA, US
As a Senior Business Analyst within AIG’s, I partner with leadership and cross-functional teams to lead strategic and operational initiatives globally. My role includes:• Partnered with leadership and cross-functional teams to drive operational excellence in claims operations. • Conducted advanced business and data analysis to identify inefficiencies and support growth strategies. • Collaborated with IT and business partners to design optimized solutions and manage process improvements.
EDUCATION
Liberty University
Bachelor of Science - BS
Troy University
Master of Science - MS
PM-ProLearn
Project Management
ABOUT CARL FAULK
As a Senior Business Analyst at AIG, I collaborate with leadership and cross-functional teams to drive strategic and operational initiatives globally. With a focus on operational excellence, I lead efforts in process improvements, system implementations, and cost-saving initiatives aligned with organizational goals. My role involves advanced business and data analysis to uncover inefficiencies and develop actionable insights that support growth strategies and cost containment. With over 8 months at AIG, I have contributed to enhancing claims operations by partnering with Claims Business Partners and IT teams. Together, we design and implement effective solutions, ensuring alignment with organizational objectives and KPIs. My work is guided by a commitment to fostering efficiency, informed decision-making, and impactful change. I bring 20+ years of leadership experience from the U.S. Army, applying disciplined execution and structured problem solving to deliver measurable business results.
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