Carl Dicocco
Customer Retention & Loyalty
- Role
- Director, Customer Retention & Loyalty at RealTruck, Inc.
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Carl Dicocco
Entrepreneurial Leader combining passion for building strong relationships with expertise in customer experience, retention and call center operations. Known for leveraging analytic skills and client segmentation to create mutli-channel strategies that drive sales and reduce customer attrition. Business Strategy | Customer Relationship Management | Sales | Sales Leadership | Customer Retention | Business Development | Data Analysis | Segmentation and Targeting | Life-cycle Marketing | Process Improvement | Customer Service Operations | SaaSEmail: d••••••••@gmail.com
Experience
Director, Customer Retention & Loyalty
Dec 2022 — Present · Ocala, FL, US
Education
Quinnipiac University
Bachelor's degree
Quinnipiac University
Bachelor's degree, Accounting
Quinnipiac University
Bachelor of Arts (B.A.), Accounting
Skills
- Strategy
- Account Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Lead Generation
- Customer Acquisition
- Multi-Channel Marketing
- B2b
- Direct Marketing
- Strategic Partnerships
- Customer Retention
- Solution Selling
- Management
- Sales Process
- Crm
- P&L Management
- Customer Relationship Management (Crm)
- Salesforce.com
- Business-to-Business (B2b)
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