Carl Cook

Product Manager @BQE Software

Own development of roadmap initiatives in Billing, Accounting, and Time & Expense modules• Collaborate cross-functionally with stakeholders from many departments to ensure alignment and strategize what to build• Work with engineering in depth on both functional and technical problems, removing blockers and clarifying requirements and vision into practical implementation• Create and own requirements for development projects based on company goals, competitive analysis, and user feedback to drive tangible impact on key business metrics such as NPS, ARR, win rates against competitors, and more.• Lead troubleshooting of complex technical and end-user workflow problems to surface bugs and defects and define clear requirements for expected behavior of billing, financial, and time tracking systems