Carissa Mero

About Carissa Mero

Experienced Strategic Sales Executive with a demonstrated history of excelling in Managed Service Provider consulting, Cyber Security Implementations as well as Data Center Operations and architecture. Expert in Coaching, Sales Excellence, Team Building, Critical Thinking and Problem Solving, Organizational Expertise, as well as Teamwork and Collaboration. Possessing robust leadership traits combined with extensive documented Sales Successes. For my MSP Partners - follow the link to learn more about ConnectWise\'s offerings: https://calendly.com/carissa-mero/30minBachelor of Applied Science - BASc focused in Psychology from Minnesota State University, Mankato.United States Army VeteranGitHub.com/carissamero

Experience

1. Sales Executive - Cyber Security Umm Acquisitions

   ConnectWise

   Aug 2022 — Present · US

   Over 2 years of experience driving sales strategy and managing full-cycle sales from discover to close, in the technology and software sector supporting Small to Medium (SMB) sized Managed Service Providers.• Consistently exceeded sales quotas, surpassing quarterly targets by an average of 22.1% overall, with a notable 73.1% overachievement in Q1 2024, and 75.2% over attainment in Q2 2024.• Developed and implemented targeted outreach strategies such as Industry Specific Campaigns, LinkedIn Targeting, and others, resulting in a 25% increase in client acquisition and a 15% growth in upsells and cross-sells within ConnectWise product offerings.• Contributed to a 30% rise in new business opportunities by introducing innovative sales initiatives in Q1 2024 such as competitor takeaway campaigns, promotional outreach campaigns, and live events in the space to gain traction with prospects, leading to an 18% improvement in deal closing ratios.• Demonstrated expertise in Salesforce, LinkedIn Sales Navigator, Outreach, Gong, and others, maintaining detailed CRM records to accurately forecast and manage sales activities.• Developed strong client relationships, understanding their needs, and aligning Solutions to address cybersecurity, business management, and remote monitoring and management challenges in the SMB space.• Implemented efficient streamlined sales processes in Q2 2024, reducing my sales cycle by 12%.• Thrives in team and community environments, have Attended 3 Revenue Kickoff Company Wide Events. Attended Channel Pro Chicago in February 2024. Attended IT Nation Secure in June 2024 and Hosted 5 partners, two of whom I secured business with at the event.• Skilled in crafting and delivering persuasive presentations and proposals, enhancing client engagement through active listening and active problem-solving.

Education

• The University of Texas at Austin

  Computer Science

  2022 — 2022

• Minnesota State University, Mankato

  Bachelor of Applied Science - BASc

  2013 — 2017