Caridad Vargas
Operations Project Manager @ IBM | Project Management, Security Specialist
- Role
- Operations Project Manager at IBM
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Caridad Vargas
Collaborative, bilingual technical professional with background of 20+ years as a business analyst, project manager, and lead in support of IT infrastructure needs within large-scale, global environments. Languages: Spanish – Fluent (Natural born-Cuban)» Requirements Gathering and Documentation» Infrastructure Hardware» Data Center Documentation, Layout & Floor Plans» Change Management – Incidents/Requests/CAB Delivered a large-scale data center rebuild/consolidation, including shut-down of two exterior data centers and transition in-house; increased productivity, cut costs and completed on time with zero downtime or errors. Completed a key project for AIG, categorizing 1,300+ remote sites on time and with minimal downtime for shut-down or migration in support of infrastructure remediation. Served as the main interface between vendors, contractors and clients to negotiate detailed timelines for project activities, including negotiations to overcome scheduling conflicts. Participant of successful team that implemented flights to Cuba
Experience
Operations Project Manager
Jan 2019 — Present · Dallas-Fort Worth, TX, US
Education
DeVry University
Bachelor's of Science, Technical Management; Business Information Systems
2009 — 2013
Keller Graduate School of Management of DeVry University
Master's degree, Project Management
2015
Collin College
Associates, Arts
2004 — 2009
RL Turner High School
HS Diploma, General
1979 — 1982
Skills
- Data Center
- Project Management
- Business Analysis
- Vendor Management
- IT Operations
- Itil
- Change Management
- Troubleshooting
- Process Improvement
- Ms Office Suite
- Ms Project
- Visio
- Sharepoint
- Hardware
- Security
- Networking
- Quality Assurance
- Cross-Functional Team Leadership
- Asset Managment
- Problem Solving
- Integration
- Management
- Information Technology
- Microsoft Project
- Business Process Improvement
- Microsoft Office
- Software Documentation
- Technical Support
- Microsoft Excel
- Microsoft Powerpoint
- Customer Service
- Leadership
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