Carey Waye
Corporate Learning & Development Specialist | Training & Facilitation | Process Improvement | Root Cause Analysis | SAP Expert
- Role
- Corporate Learning & Development Coordinator Senior Finance Coordinator at PepsiCo
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Carey Waye
Former educator (M.Ed.) and corporate learning coordinator with a passion for clarity…
Experience
Corporate Learning & Development Coordinator Senior Finance Coordinator
Jul 2022 — Present · US
PepsiCo — Sr. Financial Customer Management Coordinator Jan 2024 – PresentLearning Coordinator (Jan–May 2025)Led onboarding for 5+ hires/contractors with custom learning plans & system trainingFacilitated team-specific trainings on process changes, disputes, & system enhancementsCreated centralized training file to house QRGs, process docs, and dispute guidesAnalyzed aging & dispute data weekly to spot gaps and coach team accordinglyParticipated as SME in projects: WinShuttle, SCV reporting, Dispute DashboardSent weekly insight emails to keep team aligned on risks and areas of focusAccount Ownership (June 2025–Present)Took over strategic accounts: Kroger and CostcoPartnered across AR, Sales, and Issue Resolution to tackle root causes and drive resolutionReduced aging, improved DCSO, and helped recover high-value at-risk invoicesMaintained role as unofficial team trainer and support resource PepsiCo — Financial Customer Management Coordinator Jul 2022 – Dec 2023Managed AR operations for national retail accounts post-SAP rolloutMonitored aging, payment trends, and rebill performanceSpearheaded recovery of $2M+ in unauthorized charges and $270K+ in aged >365Reduced full open skip disputes by 97% through proactive rebilling and escalationIdentified root cause of fountain billing and coordinated with Pricing to resolveBuilt SAP tiles and custom reports to streamline repetitive tasks (MCLI, FBL5N, UDM)Shared best practices with field teams, and earned a promotion based on leadership impact
Skills
- K-12
- Team Building
- Event Planning
- Public Speaking
- Literacy
- Fundraising
- Differentiated Instruction
- Classroom Management
- Nonprofit Organizations
- Teacher Training
- Curriculum Design
- Educational Technology
- Classroom
- Nonprofits
- Curriculum Development
- Education
- Instructional Technology
- Elementary Education
- Teaching
- Leadership
- Lesson Planning
- Special Education
- Social Media
- Gifted Education
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