Caressa Matsuoka

Senior Manager of Account Management | Amazon Devices

Role
Senior Manager of Account Management at Amazon
Location
Orange County, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Caressa Matsuoka

I’m a sales leader in the consumer electronics space. I work closely with national retail partners to drive revenue, lead high-performing teams, and bring clarity to complex business challenges.What sets me apart is my ability to build trust quickly — with partners, colleagues, and cross-functional teams — while staying laser-focused on the data. I love digging into the details behind performance, and then turning that into action. I move fast, think strategically, and believe in creating an environment where teams feel included and empowered to do their best work. Always open to connecting, sharing ideas, and learning from others in the industry.

Experience

  1. Senior Manager of Account Management

    Amazon

    Jan 2024 — Present · Irvine, CA, US

    Currently driving revenue impact by empowering an Account Management team focused on managing 6 product lines (Echo, Fire Tablets, Kindle, Fire Sticks, eero, and Accessories) at our biggest offline national retail partner, while championing their professional development. Key Contributions Include:• Creating a culture of collaboration, continuous improvement, and accountability that has led to sustained team success. • Negotiated a new program that reduced costs while increasing premium space and delivered incremental marketing.• Simplified contract renewal process saving the team ~60 hours annually.

Education

  • Chapman University

    Business Administration, Marketing

    2007 — 2011

Skills

  • Market Research
  • Lead Generation
  • Online Marketing
  • Direct Sales
  • B2b
  • Advertising
  • Sales Operations
  • Competitive Analysis
  • Start-Ups
  • Strategic Planning
  • Social Media
  • Product Lifecycle Management
  • Marketing Strategy
  • Account Management
  • Training
  • Solution Selling
  • Business Planning
  • Product Marketing
  • Strategy
  • Sales Process
  • Saas
  • Product Development
  • Crm
  • Management
  • Project Management
  • Enterprise Software
  • Sales Management
  • Marketing Research
  • Trade Shows
  • Leadership
  • Product Launch
  • Marketing
  • Strategic Partnerships
  • Salesforce.com
  • Crm Databases
  • Business Development
  • Marketing Management
  • Product Management
  • Sales
  • Email Marketing

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Caressa Matsuoka — Senior Manager of Account Management at Amazon in Orange County, CA, US | Unifers