Caressa Moore

Sales Operations Specialist @Agro.Club

Kansas City, MO, US

Lead contract-to-cash operations for grain sales, including quoting, vendor approvals, invoice tracking, and delivery schedulingImproved order processing turnaround by 25% through streamlined cross-functional coordinationMaintain contract management systems and performance trackers for accuracy and timely deliveryCollaborate with Sales, Accounting, and Logistics to resolve freight discrepancies and billing issuesManage AP/AR processes for customer accounts and vendorsDeliver strategic reporting on cancellations, vendor performance, and client conversionsSales OperationsContract ManagementOrder Lifecycle ManagementAP/AR ProcessingVendor CoordinationLogistics SupportCRM Tools (Basic Salesforce, Custom Systems)Process ImprovementInternal ERP/CRM SystemsCross-Functional Team Collaboration