Caren L. Andrade
Vendor Manager @Cox Communications
Signup · Get unlimited contacts
WORK HISTORY
Vendor Manager @Cox Communications
Atlanta, GA, US
Serve as primary contact managing relationship with Business Partner to achieve objectives for KPI performance. Responsible for providing leadership oversight including compliance, budget and expenses, project management and invoice accuracy.
EDUCATION
California State University, Northridge
Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix
Bachelor of Science (B.S.), Business, Management
COPC (Customer Operations Performance Centers), Inc.
Certified Professional Manager Call Center Certification
University of Phoenix
Professional Certificate, Graduate Human Resources Management
University of Phoenix
Master of Arts (MA), Organizational Management
SKILLS
ABOUT CAREN L. ANDRADE
Experienced, versatile Manager, Trainer and Instructor. Adept at effectively teaching a wide range of business, technical, and client relations subject matter in a variety of settings. Exceptional cultural competency and interpersonal communications skills. Collaborative leader, motivator/mentor Senior Manager offering a commitment to quality customer service, uncompromising performance standards, timely and sustained training for practical, uniform implementation. Background includes line and staff roles in global support, operations, retail markets, and program management. Accustomed to, and particularly effective in, demanding fast paced on and off-shore call center environment, including Philippines, Dominican Republic and Mexico. Fully bi-lingual (speak, write, read Spanish). Willing to consider opportunity-based international travel assignments.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.