Michael Carbonel

About Michael Carbonel

Highly skilled IT Specialist with over 15 years of experience providing technical…

Experience

1. Information Technology Support Analyst

   Marquee Dental Partners

   Mar 2024 — Present

   Support and maintain IT infrastructure for a Dental Support Organization (DSO), ensuring seamless operation of dental clinics. Troubleshoot hardware, software, and network issues, provide technical assistance to users, and manage IT projects to enhance efficiency and productivity.

Education

• Tampa Technical Institute

  Associate degree in Science, Computer Networking Engineering Technology

  2000 — 2002

• Pinellas Technical Education Center-St Petersburg

  Software Application, RPG Computer Programming.

  1996 — 1997

Skills

• Internet Protocol Suite (Tcp/Ip)
• Cisco Systems Products
• Novell
• Contact Centers
• Voip
• Cisco Technologies
• Ethernet
• Leadership
• Red Hat Linux
• Tcp/Ip
• Wireless
• Call Centers
• Network Engineering
• Management
• Multiprotocol Label Switching (Mpls)
• Microsoft Office
• Human Relationship
• Visual Basic
• Solarwinds
• Workstations
• Software Installation
• Communication Protocols
• Telecommunications
• Computer Hardware
• Network Security Implementation
• Windows Server
• Voice Over Ip (Voip)
• Computer Architecture
• Website Building
• Customer Service
• Networking
• IT Business Management
• Technical Support
• Troubleshooting
• Critical Thinking
• Virtual Private Network (Vpn)
• Network Security
• Bmc Remedy
• Nt 4.0
• Cloud Computing