Cara Lindsay Hover

About Cara Lindsay Hover

With a track record of leading high-impact teams and multi-location activations, I bring a continuous improvement mindset to everything I do; leveraging data, technology, and storytelling to create transformative solutions that connect people to purpose. I thrive in dynamic environments where strategy meets empathy, partnering with senior leaders to align talent development with business goals and foster cultures of growth and inclusion.I’ve designed, executed, and scaled award-winning programs including internships, apprenticeships, and return-to-work initiatives that build diverse talent pipelines, strengthen retention, and drive workforce agility. I\'ve also led teams through complex transitions including M&A integrations and HR system implementations, with a strong focus on streamlining processes, driving efficiencies, and enabling self‑service solutions.

Experience

1. HR Shared Services Operations Manager

   Weyerhaeuser

   Dec 2025 — Present · Seattle, WA, US

   Partners cross‑functionally to design, build, test, and provide change management to deliver a seamless transition to new HR technology and workflows.• Leads a small team of HR functional analysts, driving engagement, capability building, and a high‑performance service culture.• Owns HR service center operations strategy, including training, quality assurance (QA), analytics, and continuous improvement programs.• Designs, optimizes, and governs HR transaction processing and employee lifecycle workflows, ensuring accuracy, compliance, and seamless system integration.• Serves as a subject matter expert across the HR technology stack, partnering with HRIT on enhancements, testing, and releases.• Establishes and governs the case and knowledge management framework, reducing resolution times, escalations, and improving the employee experience.• Owns service center KPIs and reporting, translating data and employee feedback into actionable insights that drive performance improvements.• Leads automation and process optimization initiatives, identifying inefficiencies and implementing scalable, technology‑enabled solutions.• Oversees documentation governance and data quality standards, ensuring alignment with legal, audit, and enterprise requirements.• Leads cross‑functional projects and change initiatives, developing project plans, managing risks, and driving adoption across HR.

Education

• Rasmussen University

  Bachelor of Science - BS, Human Resources and Organizational Development

• Bellevue College

  HR Management Certification, Human Resources

• Rasmussen University

  Associate of Science - AS, Human Resources and Organizational Leadership