Cara Tsang
Senior Service Designer @Social Security Scotland
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WORK HISTORY
Senior Service Designer @Social Security Scotland
I work to understand problems at their root and identify patterns across systems. I partner with multidisciplinary colleagues to co-create user-centred services and solutions that are effective, accessible, and practical.
EDUCATION
University of Toronto
Doctor of Philosophy (PhD)
The University of Calgary
Bachelor of Arts (B.A., First Class Honours)
ABOUT CARA TSANG
I love bringing teams together to navigate complexity and tackle thorny problems – blending research, creativity, and strategy to turn big ideas into intuitive, scalable solutions. My happiest moments come when we meet business goals *and* genuinely improve users\' lives.
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