Cara S.
Senior Manager, Financial Crime @Monzo
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WORK HISTORY
Senior Manager, Financial Crime @Monzo
Senior Manager within Financial Crime Operations at Monzo My main responsibilities include:• Line Managing 5 Operations Managers with total global headcount c.500 people • Ensuring adherence to Operational SLAs and KRIs as well as regulated deadline adherence • Delivering on Fincrime Operations Goals & Strategy to drive an engaged team & appropriately manage all risks• Working with stakeholders across the business including HR, 2LoD, Product, L&D and more• Delivering Operations wide changes, from inception to implementation and beyond
EDUCATION
The London Institute of Banking & Finance
Advanced Diploma in Retail Banking and Conduct of Business
International Compliance Association
International Advanced Certificate in Anti Money Laundering
Training Express
Level 3 Coaching & Mentoring
Edinburgh College
Strategic Management & Leadership Practice (Level 7)
ABOUT CARA S.
I’m a senior operations leader with a strong track record of building high-performing teams, delivering strategic transformation, and leading organisations through change with clarity and purpose.With deep experience across complex operational environments, I’m known for creating structure, improving outcomes, and guiding teams through uncertainty with calm and confidence. I enjoy roles where I can be a trusted leader, solving problems, driving progress, and helping people and systems perform at their best.I’m energised by challenges that require both strategic thinking and hands-on leadership. Whether it\'s a scaling startup, a mission-led business, or a complex programme in transition, I bring operational strength, people focus, and a steady hand.
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