Cara Matuszak

AEM - Compass DFW

Role
Agent Experience Manager at Compass
Location
Dallas, TX, US
LinkedIn followers
500 followers

About Cara Matuszak

Currently Agent Experience Manager at Compass RE. Support agents across multiple…

Experience

  1. Agent Experience Manager

    Compass

    Mar 2021 — Present · Dallas-Fort Worth, TX, US

    Proactively serve a portfolio of assigned agents so that they may achieve positive business outcomes via Compass software and services• Drive agent software and program engagement to help agents become power users• Master Compass technology and educate agents on Compass products and programs to enable best business practices in a competitive landscape• Partner closely with Real Estate Sales Managers and other cross-functional teams to build and execute agent success strategies, including business growth plans• Welcome new agents by conducting onboarding sessions for individual agents and agent teams• Manage listing and licensing transfers throughout the onboarding process• Conduct in person Compass product and program trainings and meetings with agents as needed• Work proactively to identify agent needs and develop solutions• Document and continuously improve best practices, resources, and SOPs• Work with local regional leadership on local best practices and regional priority projects• Troubleshoot issues related to marketing, Compass tools, technology/devices, enterprise systems, etc• Work collaboratively with specialty roles to champion non-AEM questions on behalf of the agent

Education

  • Texas Tech University

    Minor, Sports and Exercise

    2010 — 2014

  • Texas Tech University - Rawls College of Business

    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

    2010 — 2014

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Cara Matuszak — Agent Experience Manager at Compass in Dallas, TX, US | Unifers