Cara Herselman

Project Manager @DHL Freight

Cologne, DE

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2022 — Present

Project Manager @DHL Freight

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I am the Global Program Manager for the Net Promoter Approach at DHL Freight, working directly with 29 countries to ensure positive NPA scores across the board. I am also responsible for the NPA reporting for the Management Board. Furthermore, I am a member of the market research team, running analysis on internal and external surveys, focused on marketing, strategy and customer satisfaction topics.

EDUCATION

N/A

Rhine-Waal University

Bachelor of Arts (B.A.), Gender and Diversity Management

N/A

The Open University

Bachelor of Science - BS, Computer and Information Sciences

ABOUT CARA HERSELMAN

Project Manager - Net Promoter Approach & Customer Centricity

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