Caolan Brady
Motor Claims Handler @Hastings Direct
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WORK HISTORY
Motor Claims Handler @Hastings Direct
Liverpool, GB
EDUCATION
Liverpool Hope University
Bachelor's degree
ABOUT CAOLAN BRADY
Third Party Property Damage Caseworker • Overseeing and managing my own case load, stay on top of it daily and assisting with other colleague’s caseloads to keep the team within company SLAs. • Making outbound and receiving in bound calls in relation to my daily case work, regularly being praised for my professionalism and proactiveness. • Identifying, when possible, savings can be made with unrequired payments for fault and split claims. • Regularly contributing to our team and department chats to assist other colleagues whenever possible. • Making strong arguments, backed with evidence and previous case history to obtain the best liability settlement with other insurers. • Keeping up to date with changes to our daily processes and new business practices.
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