Caoimhe Morrison
Senior Workday Test Consultant @Kainos
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WORK HISTORY
Senior Workday Test Consultant @Kainos
Defining, designing, building and refining test packs - From initial discovery of the customers’ specific configuration, you will be trained to help define the scope of appropriate tests to be created, ensuring they are aligned with the customers’ test strategy- Provide product information to a number of client as part of the Kainos Smart™ Gold Service, enabling our customers to maximise value-add from the Kainos Smart™ Automated Testing and Audit Toolsets- Perform analysis of customers’ Workday configuration and understand the specific domain (HCM, Recruiting, Financials, Payroll, Advanced Compensation and Security) configuration that drives their business- Customer upskilling - help transfer knowledge of the Smart™ Automated Testing and Audit Applications to customer teams and colleagues- Outside of customer engagements, contribute to the continuous improvement of the Kainos Smart™ Testing and Audit products by suggesting new features & functionality and liaising with development on the creation and testing of features, fixes etc- Deliver as part of a team, supported by experienced consultants and supporting team members. You will also support your colleagues to foster an inclusive culture.
EDUCATION
Ulster University
Master of Science (MSc), Biotechnology
Ulster University
Bachelor of Science (BSc) with Hons, Biology, General
ABOUT CAOIMHE MORRISON
Senior Associate with strong experience delivering post-deployment, customer-facing support for Workday-based SaaS solutions in global environments. I specialise in supporting customers to realise ongoing value through configuration analysis, advisory guidance, optimisation, and effective adoption of Workday-related products.In my current role at Kainos, I work closely with customers as part of a premium support service, owning requests end to end, delivering within agreed SLAs, and acting as a trusted point of contact across Business-as-Usual support, onboarding, and release cycles. I regularly analyse customer Workday configurations across domains including Compensation, HCM, Recruiting, Payroll, Financials, and Security to identify risks, gaps, and opportunities for improvement.Over the past year, I have taken particular ownership within the Advanced Compensation space, independently designing and delivering customer enablement sessions, contributing to product improvement through structured feedback to Product teams, and supporting prioritisation and resolution of complex Jira items. I also contribute to continuous improvement by creating documentation and improving onboarding and handover methodologies to support consistent, high-quality service delivery.I hold a Workday EM & PM Services Certification and bring a proactive, solutions-oriented mindset with a strong focus on customer value, collaboration, and clear communication. I enjoy working in distributed teams, mentoring colleagues, and supporting inclusive, positive team cultures alongside delivering high-quality customer outcomes.
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