Candice R.
Customer Experience Manager | Driving Scalable, Customer-Centric Operations | SaaS | E-commerce | Process Optimization | Team Leadership | CX Strategy
- Role
- Customer Experience Manager at Confidential Careers
- Location
- New London, CT, US
- LinkedIn followers
- 500 followers
About Candice R.
Strategic Customer Experience and Operations manager with 10+yrs of immersive experience…
Experience
Customer Experience Manager
Jun 2025 — Present · North Haven, CT, US
Acted as the main point of contact between customers and internal teams to address service needs and ensure business alignment.Oversaw the management and implementation of complex service solutions to ensure seamless customer program execution.Lead and coordinated customer business reviews, offering strategic insights and recommendations for service improvement.
Education
Whittier College
Philosophy
High Point High School
High School Diploma
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