Chelsea Cannon

About Chelsea Cannon

I’m a versatile Program Management Leader with over a decade of experience driving large-scale initiatives across technology, marketing and M&A integration. My background spans highly regulated financial environments where I’ve led enterprise programs, technology migrations, governance and marketing transformation efforts that bridge compliance, creativity and execution. I thrive in cross-functional spaces where strategy meets delivery by aligning business objectives, digital innovation and operational precision to produce measurable impact.Throughout my career I’ve been trusted to guide organizations through growth and change from designing scalable governance and integration frameworks to managing digital campaigns, product launches and post-acquisition transitions. I’m passionate about connecting people, process and technology to streamline operations, enhance performance and deliver results that advance both brand and business.M&A Governance Leadership – American Express:Designed a repeatable IT M&A governance model adopted enterprise-wide. Partnered with the Technology Integration Office to establish governance pillars, alignment cadences, and reporting frameworks for acquisition programs. Co-authored the M&A Technology Governance Playbook, translating AmEx technology and compliance standards into actionable guardrails. Operational Resiliency & Compliance Excellence:Specialized in aligning programs with FFIEC, OCC, FRB, and FDIC frameworks. Managed compliance, governance, and regulatory oversight across three corporations and nine marketing channels, achieving 100% audit success. Expert at translating complex legal and regulatory mandates into operational strategy and risk mitigation processes.M&A Marketing Integration – E*TRADE/ Morgan Stanley:Partnered with the Executive Director of Marketing Operations to integrate E*TRADE’s marketing division into Morgan Stanley. Directed 65% of transformation initiatives, delivering 1,200+ compliant marketing materials with 100% accuracy in seven months. Oversaw disclosure updates, brand transitions, and governance frameworks.Technical Program Management – eBay:Served as Scrum Master for a technical product team. Increased engineering delivery timeliness by 48% and reduced incomplete technical requirements by 60%. Improved efficiency by 43%.Marketing Leadership – American Express & Citibank:Managed multi-channel campaign execution across digital, print, and call center environments. Consolidated marketing teams during department mergers, improving alignment and operational efficiency.

Experience

1. Program Manager Ii, m & a Technology Governance

   American Express

   Jan 2025 — Present · New York, NY, US

   Established governance and control frameworks for technology integrations, authored regulatory-aligned playbooks, and ensured adherence to cloud, compliance, and security standards. Provided senior leadership with risk insights, readiness assessments, and controlled execution tracking.

Education

• Wesley College, Delaware

  Bachelors of Science in Business Administration, Marketing

  2006 — 2010

Skills

• Excel
• Customer Service
• Word
• Customer Relations
• Research
• Powerpoint
• Management
• Microsoft Word
• Marketing Strategy
• Sales
• Email Marketing
• Marketing
• Advertising
• Social Media
• Press Releases
• Recruiting
• Blogging
• Microsoft Excel
• Social Media Marketing
• Social Networking
• Facebook
• Event Planning
• Microsoft Powerpoint