Candice Mims

About Candice Mims

Passionate about data and being the voice of those not in the room. Adept at translating data into digestible and actionable insights, and brining the voice of the consumer alive through the visualization and presentation of data to stakeholders at all levels of an organization.

Experience

1. Advisor, Customer Research

   OhioHealth

   Oct 2016 — Present · Columbus, OH, US

   Assisted with the development of OhioHealth’s Customer Research function by defining intake, prioritization and socialization processes, developing the vendor selection process, selecting preferred Market Research vendors and syndicated data suppliers, and infusing the importance of data and need to include the voice of the customer in Business decisions throughout the organization.•Created and manage OhioHealth’s online community panel comprised of over 3,300 patients, caregivers, community members and leaders, healthcare providers and associates.•Use traditional and emerging research methodologies to ensure the voice of the customer is fully considered, understood and properly applied across the health system.

Education

• Northwestern University

  Master of Science - MS, Integrated Marketing Communications (Specialization: Advertising and Sales Promotion)

• Purdue University

  Bachelor of Arts - BA, Spanish

• Purdue University

  Bachelor of Arts - BA, Communication (Concentration: Public Relations)

• Princeton Theological Seminary

  Master of Arts - MA, Theology, Justice and Public Life