Candice Kortyka
Client Success Executive | Strategic Value Realization | Revenue & Transformation Leadership
- Role
- Senior Customer Success Manager at Unite Us
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Candice Kortyka
Client Success leader with over a decade of experience at the intersection of technology and healthcare, operating in complex, regulated environments. I specialize in translating enterprise platform capabilities into measurable business outcomes by aligning executive strategy with frontline workflows. Known for bridging technical and non-technical stakeholders, I turn system functionality into clear operational value while bringing real-world constraints back to product and engineering teams. I focus on driving adoption, mitigating risk, and building trusted partnerships that support long-term revenue stability and sustainable transformation.
Experience
Senior Customer Success Manager
Aug 2022 — Present · Cleveland, OH, US
Education
Weatherhead School of Management at Case Western Reserve University
Project Leadership Certification
2018 — 2019
Tennessee Technological University
Bachelors, Music Education
2002 — 2007
The University of Tennessee at Chattanooga
MBA, Business Administration and Management, General
2009 — 2011
Skills
- Onboarding
- Social Media Marketing
- Microsoft Excel
- Customer Service
- Services Marketing
- First Time Home Buyers
- Customer Experience
- Contract Negotiation
- Management
- Marketing
- Leadership
- Microsoft Word
- Public Speaking
- Customer Relationship Management (Crm)
- Strategic Planning
- Project Management
- Training
- Software System Analysis
- Technology Support
- Business Process Improvement
- Educational Technology
- Real Estate
- Microsoft Office
- Sales
- Investment Properties
- Entrepreneurship
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