ᴄᴀɴᴅɪᴄᴇ ᴋ Candice Mitchell ᴍɪᴛᴄʜᴇʟʟ

Information Technology Consultant @Tmg Technologies Inc

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2010 — Present

Information Technology Consultant @Tmg Technologies Inc

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CA

Provided comprehensive IT consulting services, focusing on technical support and managed service provider (MSP) solutions. • Developed and updated websites, ensuring optimal functionality and user experience. • Created technical documentation and managed social media, enhancing client engagement and communication. • Delivered field support and network setup, streamlining operations for various clients.

EDUCATION

2021

University of Toronto

Certification, Information Technoloy

1997 — 2000

Corpus Christi College - Trinidad & Tobago

Certificate, Computer Science GCE Level & Information Technology Pitmans

2009 — 2012

Sheridan College

Telecommunication Technology

2012

University of Toronto

ITMS Certification, Business IT Management

2005 — 2006

CDI College, Toronto

Network Admin, Computers

SKILLS

Experienced in Department Management and TrainingProficient in Lotus Notes Client Software, Notes R5, 6, & Notes 7Experienced with Active Directory, Citrix Client, Ipass, RsaAdvanced Microsoft Office Suite Knowledge & TroubleshootingActive DirectoryTrainingVpnIT ManagementTechnical SupportManagementNetworkingSoftware InstallationNetwork AdministrationItilDisaster RecoveryVendor ManagementVoipHelp Desk SupportWindows 7Microsoft OfficeSystem AdministrationTroubleshootingServersSoftware DocumentationWindows ServerSecurityVmwareWindowsMicrosoft ExchangeIT Service ManagementTeam LeadershipCitrix

ABOUT ᴄᴀɴᴅꞮᴄᴇ ᴋ CANDICE MITCHELL ᴍꞮᴛᴄʜᴇʟʟ

I am a results-driven IT professional with a strong background in IT Service Desk support, systems administration, and operational leadership. With over 10 years of experience in the tech industry, I am dedicated to optimizing technical operations, delivering exceptional customer support, and driving team success.Beyond my technical expertise, my unique discipline and leadership experience as a former world champion athlete and running four kickboxing studios have shaped my ability to lead, motivate, and empower teams. I have successfully managed and mentored teams of up to 50 staff members, fostering a collaborative and high-performance culture. My passion for continuous improvement and goal-oriented mindset drives success in every endeavour.Let\'s connect to explore potential synergies and how my background aligns with your team\'s needs. I welcome the opportunity to contribute my multifaceted expertise to a dynamic and forward-thinking organization.

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ᴄᴀɴᴅɪᴄᴇ ᴋ Candice Mitchell ᴍɪᴛᴄʜᴇʟʟ — Information Technology Consultant at Tmg Technologies Inc in Toronto, ON, CA | Unifers